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Polycom SoundPoint IP 321
Factory Serviced Includes One Year Warranty
No Longer Manufactured
Item # 2200-12360-001
  • Corded Voice Over IP Phone
  • Voice Over Internet Protocol (VoIP)
  • Session Initiation Protocol (SIP)
  • Up To 2-Lines w/ Up To 2 Calls Per Line
  • Full-Duplex Hands-Free Speakerphone
  • 102x33 Graphical LCD Display
  • AC Powered (Adapter Included)

**Requires A Broadband Internet Connection / Does Not Operate On A Regular (Analog) Phone Line**.

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Polycom SoundPoint IP 321
Factory Serviced Includes One Year Warranty
Item # 2200-12360-001
The Polycom SoundPoint IP 321 (2200-12360-001) is a two-line SIP phone that delivers superb sound quality as well as a wide range of supported business telephony features. The SoundPoint IP 321 phone features a full-duplex IEEE 1329 Type 1-compliant speakerphone. With Polycom's legendary Acoustic Clarity Technology the phone delivers clear, noise-free and echo-free conversations.

The SoundPoint IP 321 phone has an intuitive user interface, a full feature set encompassing business telephony features such as call hold, park, pick-up, transfer, and three-way local conferencing. The IP 321 also supports more advanced capabilities such as shared call/bridged line appearance, support of XHTML applications, and distinctive call treatment.
Phone Facts 101:
PDF Download Comparison Chart Technical Specifications
SoundPoint IP 321 Features:
  • Corded Voice Over IP Phone
  • Voice Over Internet Protocol (VoIP)
  • Session Initiation Protocol (SIP)
  • Up To 2-Lines With Up To 2 Calls Per Line
  • Distinctive Incoming Call Treatment / Call Waiting
  • Hearing Aid Compatible
  • Acoustic Echo Cancellation
  • Full-Duplex Hands-Free Speakerphone
  • 102x33 Graphical LCD Display
  • Phone Directory / Dialer
  • 3-Way Conferencing
  • Remote Missed Call Notification
  • 2 Volume Control Keys
  • Call Transfer
  • One-Touch Speed Dial
  • Date / Time Display
  • 4-Way Navigation Key Cluster With Center "Select" Key
  • AC Powered (Adapter Included)
  • Single 10/100 Mbps Ethernet Port
  • 2.5mm Headset Jack
  • 2 Feature Keys ("Menu" & "Dial")
  • 2 Line Keys With Bi-Color (Red/Green) LED
Key Term Definitions
Acoustic Clarity Technology:
This Polycom patented technology allows you to enjoy instantaneous natural conversation. When paired with a full duplex speakerphone, echo is eliminated and both callers are able to speak simultaneously.

Full Duplex Operation:
The full duplex feature allows simultaneous flow of audio signals between your conferencing phone and that of the outside caller.

SIP VoIP:
When broken down into 2 parts, SIP and VoIP are acronyms for Session Initiation Protocol and Voice Over Internet Protocol. The SIP and VoIP features move voice traffic through IP networks instead of traditional circuit-switched networks.